Why Choose Maple Forest?
At Maple Forest we have a particular way of doing things: we call it The Maple Forest Way. The Maple Forest Way informs everything we do – from managing client accounts to the way we answer the phone.
Our methods are proven by our track record of success. We help clients improve their return on investment and add value to their business.
We think you’ll notice the difference we bring.
A Proven Consistent Approach
This is our number one rule: we take process seriously. We believe in offering the same great service and results every single time.
We use tried and tested best practices because we have a strong track record of performance. We raise click through rates, lower cost per click, and increase quality score.
We have tested procedures in place for almost any situation, and we’re always innovating and testing new ones. We are constantly improving our processes and procedures.
Clear Communication Channels
We are always clear, concise and transparent with our clients. We share all available data, and we work to help you understand it. Online marketing is a core part of our client’s businesses. We see ourselves as strategic partners of our clients, not just vendors. It’s a role that we take very seriously.
We always communicate potential issues before they arise so that there are no surprises.
Our account managers are well versed on every account. When you call (and we hope you’ll call often) your account manager will know exactly who you are.
Our low client-to-account manager ratio means that your account is worked on more frequently than at other agencies.
Measurable Added Value
We make sure that we can demonstrate the value that we add to your business. We set goals in consultation with our clients; establish how they will be measured; and how and when we plan to meet them.
We think it pays to be clear about deliverables. We work to offer the lowest total cost option to our clients. We deliver on time and on spec.
A few other unique things about Maple Forest
- We’re a small company with a global presence. Our offices in the UK and Canada mean that we can effectively service early morning and after-hours requests.
- We provide a clear Service Level Agreement. Our SLA outlines exactly how we will add value to your company.
- We cross train our staff on accounts and techniques. We maintain strong institutional knowledge. You can feel comfortable working with any Maple Forest staff member.
Want to learn how Maple Forest can add value to your business?
